(人际关系) - People Relationship Skill

Basic skill of people relationship management (3 Cs)

1) No Criticize （不批评）/ No Complaint（不抱怨） / No Condemn （不责备)

Why we are not encourage to criticize people nor matter what happened?
Simple answer. Do you like people to criticize on you? Think about it and let think about other people perspective before we think ourselve.
Example, when people make a mistake, please do not angry. We must think first why he or she made a mistake? Solve it carefully without emotional. You will win a friend!

2) Sincere appreciation & appraisal （给予真诚的赞赏与感谢）
3) Encourage internal desire （引发他人心中的渴望）

Six (6) Methods to make people interested of you (六种使别人喜欢你的方法)
Sincerity of caring people (真诚地关心他人)
Always smile （经常微笑）
Always remember people’s name （姓名对任何人而言，都是最悦耳的语言）
Always listen to people, encourage people to talk about themselves. （聆听，多鼓励别人多谈他自己的事）
Talk about people’s interested topic （谈论他人感兴趣的话题）
Make people feel they are important （衷心让他人觉得他很重要）

How to Synchronize your Thinking with People? (如何让别人的想法和你一样）
1. Avoid debate (唯一能自争辩中获得好处的办法是避免争论)
2. Respect people opinion & avoid saying “you are wrong”.（尊重他人的意见，切勿对他说：你错了）
3. Apologize immediately if you make a mistake.（如果你错了，立刻断然承认）
4. Begin with friendly attitude。（以友善的态度开始）
5. Try to make people say “yes, yes” （设法使他人立刻说：对，对）
6. Let people talk more。 （多让他人说话）
7. Let people think that the ideas are theirs.（让他人觉得这主意是他想到的）
8. Honesty looks from people’s perspective in all angles of points.（真诚的试图以他人的角度去了解一切）
9. Concern about people’s thought and wishes.（同情他人的想法与愿望）
10. Demand with highest respect.（诉求更崇高的动机）
11. Show your thoughts with demonstration.（将你的想法做戏剧化的说明）
12. Provide positive challenges。 （提出积极良性的挑战）

To be a Leader:-How to apply friendly method to change the people’s attitude?
（成为领导者：如何不用攻击和引起愤怒的方法改变一个人）
Always begin with sincerity appraisal & appreciation.（凡是皆以真诚的赞赏与感谢为前提）
Let people know their error indirectly.（以间接的语句指出他人的错误）
Admit error from ourselves first before comment people.（先说自己错在哪里，然后再批评别人）
Always use question to replace direct demand.（用问问题来取代直接的要求）
Remember to taking care people’s image or reputation.（一定要顾他人的面子）
Give appraisal for any little improvement & sincere encouragement. （只要稍有改进即给与赞赏，嘉勉要诚意，赞美要大方）
Give a good image or reputation to people, so they will work hard.给他一个他愿意全力追求的美誉）
Always give encouragement to people and let them feel that the error can be corrected easily.（多多鼓励，让他觉得这过错很容易改正）Always let people feel happy when follow our suggestion. （使他觉得，照你的意思去做会很开心）